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Technical Support

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Customer Services

With our industry knowledge and experienced team, we are committed to giving our customers the best level of support in the industry.

Software Support

Software Support Servcies

We offer software support services that will seamlessly manage your company’s needs from troubleshooting to upgrades, re-installation, and configurations.



Our software support services includes:

  • Dedicated Helpdesk hotline
  • Onsite software support
  • SLA levels to suit your requirements
  • 24/7 support options
  • Onsite customer training

Our customers enjoy a high level of service and support at competitive prices.


Hardware Maintenance

PrisymID team of engineers

We have qualified engineers maintain label printing hardware from all the industry leading manufacturers including SATO, TEC, Zebra, Astromed, Intermec, Avery, Printronix, Symbol and Datamax.

From troubleshooting to spare part repairs, training, and configurations; our team of experienced engineers have well rounded industry knowledge to make sure we can service your hardware requirements

Our wide range of hardware support services cover;

  • Dedicated Helpdesk hotline
  • Onsite software support
  • High stock levels of spares for fast fix times
  • SLA levels to suit your requirements
  • 24/7 support options
  • Onsite customer training

Our customers enjoy a high level of service and support at competitive prices.



Contact PRISYMID for more Information For further information or for a no obligation quote on our support services please contact us .