We offer software support services that will seamlessly manage your company’s needs from troubleshooting to upgrades, re-installation, and configurations.

Our of software support services includes:

• Dedicated Helpdesk hotline
• Onsite software support
• SLA levels to suit your requirements
• 24/7 support options
• Onsite customer training

Our customers enjoy a high level of service and support at competitive prices.

Hardware Maintenance

Our qualified engineers maintain label printing hardware from all the industry leading manufacturers including SATO, TEC, Zebra, Astromed, Intermec, Avery, Printronix, Symbol and Datamax.

From troubleshooting to spare part repairs, training, and configurations; our team of experienced engineers have well rounded industry knowledge to make sure we can service your hardware requirements

Our wide range of hardware support services cover;

• Dedicated Helpdesk hotline
• Onsite software support
• High stock levels of spares for fast fix times
• SLA levels to suit your requirements
• 24/7 support options
• Onsite customer training

Our customers enjoy a high level of service and support at competitive prices.

Holiday Opening Hours

Please note that PRISYMID will close at 16.30 (GMT) on Thursday 24^th December 2009.  Our last delivery will be Wednesday 23rd December and we will re-open at 09.00 (GMT) on Monday 4^th January 2010.

HARDWARE & SOFTWARE SUPPORT will be available 29^th, 30^th and 31^st December inclusive on the following number +44 (0)1189 364400 (Option 2 for support).  Support will be available in line with your Service and Support Agreement.

For further information or for a no obligation quote on our support services please contact us .